Cookie Policy

Last updated: December 7, 2024

MemSurf (“we”, “us”, “our”) uses cookies and similar technologies on our website and application to provide, protect, and improve the Service. This Cookie Policy explains what cookies are, how we use them, and the choices you have.


1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, and remember your preferences.

We also use similar technologies such as:

  • Local Storage
  • Web Beacons
  • Pixels
  • Analytics SDK equivalents in the app

2. Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the website to work. They support:

  • Account login
  • Security & authentication
  • Load balancing
  • Session management

You cannot opt out of these because the site cannot function without them.

B. Performance & Analytics Cookies

We use analytics tools (e.g., Amplitude, Firebase, Google Analytics) to understand:

  • How users navigate the site
  • Which features are most used
  • Where performance issues occur

Data collected may include:

  • Device info
  • Browser type
  • Page interactions
  • Click paths

We use this data to improve MemSurf.

C. Functionality Cookies

These help remember your preferences, such as:

  • Language settings
  • UI configurations
  • Previously viewed content

D. Marketing & Advertising Cookies

If used, these support:

  • Measuring ad performance (Meta Ads, Google Ads)
  • Retargeting campaigns
  • Attribution tracking

We do not sell personal data to advertisers.

3. How We Use Cookies

Cookies help us:

  • Operate and secure the service
  • Personalize content
  • Measure and improve performance
  • Identify bugs
  • Understand user behavior
  • Run marketing campaigns (with consent where required)

4. Third-Party Cookies

We may allow trusted partners to place cookies, including:

  • Amplitude Analytics
  • Google Analytics / GA4
  • Firebase
  • OpenAI / Anthropic (no cookies; but browser tech may load scripts)
  • Meta (if running ads)

These third parties may collect data according to their own policies.

5. Cookie Management: Your Choices

Browser Controls

You can block or delete cookies in your browser settings.

Opt-Out of Analytics Tracking

You may request analytics opt-out by emailing:

support@memsurf.app

Do Not Track

Our site does not currently respond to “Do Not Track” signals.

6. Changes to This Cookie Policy

We may update this policy when needed. Changes will be posted here with a new “Last Updated” date.

7. Contact Us

If you have questions about this Cookie Policy, contact:

support@memsurf.app